FAQ2022-06-16T15:42:41+10:00

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    F.A.Q.

    The most Frequently Asked Questions by our clients

    If I deliberately did the wrong thing when I was younger and didn’t pay my account can a default still be lifted.2020-10-30T11:13:13+10:00

    Yes. However only if the company has not followed legislation when listing the default or if it was disputable.

    I only have a small telephone account which is on my credit file from years ago for $150 dollars, should I bother applying for your service as it’s only small ?2018-07-29T17:09:38+10:00

    Yes. Even a small phone, electricity or any type of utility bill can have a dramatic effect on the interest charged on your loans and the outcome of your finance applications.

    If companies have not followed correct procedures when listing my default can I have it removed without paying it?2018-07-29T17:11:43+10:00

    Yes. However your outstanding debt will still remain and will still need to be finalised.

    Do I have to come to you?2018-07-29T17:13:07+10:00

    No. Our company operates Australia wide and provide our services via fax, email and mail for the convenience of our customers. You can enjoy the benefits of our services from the comfort of your own home.

    Your fee is larger than what my default on my credit file is. Shouldn’t I just pay it instead of using your service then I can proceed with my finance application?2018-07-29T17:14:19+10:00

    Paying your overdue accounts is always recommended. However paying it does not remove it from your credit file but only marks it as paid and you still are in the same category as credit impaired.

    Are a default and a judgement the same thing?2018-07-29T17:15:44+10:00

    No. A judgement is done through the courts and a default is listed from the provider straight to the credit reporting agency.

    Does being approved for your services guarantee success?2018-07-29T17:17:36+10:00

    No. However if unsuccessful through the credit reporting bodies we will then apply to the relevant ombudsman or courts if necessary at no extra charge.

    If I’m approved for the investigation process will it delete some or all of my negative listings?2020-10-30T11:13:13+10:00

    As a company we can’t guarantee the removal of all or some of your negative listings. Being approved does not guarantee removal.

    Do you charge an administration fee ?2018-07-29T17:20:37+10:00

    No. Beware, some companies will charge you high fees just to look at your application and then a set fee per listing. We only charge one fee.

    Is credit repair legal?2018-07-29T17:21:59+10:00

    Yes. You as the consumer have the right to challenge any listing that is on your credit file that is disputable or has not been listed correctly.

    How long does it take to remove defaults if they can be removed?2020-10-30T11:13:13+10:00

    Veda promotes up to 30 days to have a response but the time can vary depending on which avenue is taken to assist in removing them.

    Can you guarantee you can remove my credit defaults?2018-07-29T17:10:36+10:00

    No. Only if they have been not listed correctly or are disputable.

    What is the investigation process?2019-01-17T12:28:40+10:00

    It is a series of broad questions that we ask you by running through our questionnaire in regards to how the credit providers may of damage your credit file. These questions are not specific to each individual negative listing. If you as the client however do not answer a certain number of positives to these questions you will be declined for our service.

    Can you remove bankruptcy or a part 9/10 of my credit file?2020-10-30T11:13:13+10:00

    No. Our company only specializes in assisting you with credit defaults, court judgments and clear outs. However, after being discharged from the above (Bankruptcy or part 9/10) you may have other bad marks on your credit history that will hold you back which we may be able to assist you with.

    Client’s
    Testimonials

    See for yourself many of our satisfied clients

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    Client’s Testimonials

    See for yourself many of our satisfied clients

    See More Testimonials

    Testimonials

    “Over the last few months I have dealt with Kylie from Credit Clean Australia. At all times she has been professional, efficient and extremely helpful. Without her assistance I am sure it would have taken me a lot longer to achieve the results I achieved. I can now move forward with my life and into the next stage of my life by purchasing the family farm along with my brother and know that I now have a clear name to do so.”

    Andrew W., Mirani QLD

    “I’ve received confirmation that the default has now been removed from my file. Thank you very much for all you’ve done and I appreciate the trouble you went through. You truly went above and beyond and I will highly recommend credit clean Australia to anyone in the same need as I was.”

    Maritina Saukilai, Sydney NSW

    “Credit Clean Australia took me through a seamless process and erased any trace of a bad credit rating. I now have a chance for a fresh start. I was worried about my future. Credit Clean Australia delivered me a clean credit record. I had bad debts with various companies. Credit Clean Australia took me through a clear process and now my record is clear. Thank you.”

    Daniel M., West Pymble NSW

    “Over the last few months I have dealt with Kylie from Credit Clean Australia. At all times she has been professional, efficient and extremely helpful. Without her assistance I am sure it would have taken me a lot longer to achieve the results I achieved. I can now move forward with my life and into the next stage of my life by purchasing the family farm along with my brother and know that I now have a clear name to do so.”

    Andrew W., Mirani QLD

    “I’ve received confirmation that the default has now been removed from my file. Thank you very much for all you’ve done and I appreciate the trouble you went through. You truly went above and beyond and I will highly recommend credit clean Australia to anyone in the same need as I was.”

    Maritina Saukilai, Sydney NSW

    “Credit Clean Australia took me through a seamless process and erased any trace of a bad credit rating. I now have a chance for a fresh start. I was worried about my future. Credit Clean Australia delivered me a clean credit record. I had bad debts with various companies. Credit Clean Australia took me through a clear process and now my record is clear. Thank you.”

    Daniel M., West Pymble NSW

    We are here to Help

    Our Credit Repair Experts are here to help and waiting for your call!

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    Credit Clean Australia

    Phone: 1300 739 860
    Email: ask@creditcleanaustralia.com.au

    1502/56 Scarborough Street
    Southport QLD 4215, Australia